This is usually a problem which affects Chrome. It is caused by the computer screen being set to the wrong resolution or zoom. To fix it, try the following steps:
- Ask the student to press CTRL and 0 (zero) on the computer to reset the browser’s zoom to 100%.
- If solution 1 does not work, ask the student to check that the resolution of the computer screen is 1024x768 or above. Right click on the desktop and then click Skärmupplösning and set the screen to 1024x768 or above